a) Purpose of Collecting Personal Information
Personal information collected through our website is used to:

• Support customers when registering and using the website.
• Provide requested services via email.
• Address customer inquiries.
• Enhance service quality through surveys.
• Ensure information security and facilitate online transactions.
• Promote our products and services.

b) Scope of Information Usage
We do not share personal information except in extremely necessary cases or as required by competent governmental authorities.

c) Retention Period of Information
Personal information is stored until customers request its deletion. We implement stringent security measures to protect this data but emphasize that no data transmission method over the internet is absolutely secure.

d) Parties or Organizations That May Access the Information
We do not share personal information except in extremely necessary cases or as required by competent governmental authorities.

e) Address of the Information Collection and Management Unit
For any inquiries regarding this Privacy Policy, please contact us at:

• Address: Floors 48-60, Keangnam Hanoi Landmark Tower, Lot E6, Pham Hung Street, Nam Tu Liem District, Hanoi, Vietnam
• Phone Number: (84) 24 3772 3801~03
• Email: calidas@aonvina.com

f) Methods and Tools for Customers to Access and Modify Their Personal Data
Customers have the right to request access, updates, corrections, or deletion of their personal information. Upon receiving feedback, we will verify the information, respond promptly, and guide customers on restoring and securing their data.

Ways to submit requests:

• Via email: calidas@aonvina.com
• Via phone: (84) 24 6282 3000